Datascape: for councils & communities

Councils need better ways to keep communities informed and engaged, but traditional channels often create noise, confusion and unnecessary demand on call centres.

Antenno transforms community engagement for local councils by delivering timely, location-based alerts and two-way communication. The app enables councils to send targeted updates while capturing structured feedback and service requests through one integrated system – achieving engagement rates up to 9 times higher than social media*.

By reducing complexity for council staff and empowering communities to engage on their own terms, Antenno helps councils build stronger trust and more responsive local government while significantly reducing call centre volumes.

* Antenno user survey 2021

Council websites are the digital front door for residents, businesses and visitors—yet many are difficult to navigate, costly to maintain and vulnerable to security threats that can compromise community access to essential services.

Websites is Datascape's council website content management system that enables New Zealand councils to deliver modern, accessible and user-friendly sites that make it simple for communities to find information, complete tasks and stay connected. Built specifically for local government needs, Websites streamlines content management, reduces overhead and maintains clarity, consistency and compliance with accessibility standards for every online interaction.

Our cloud-based solution evolves with council requirements while maintaining enterprise-grade security that councils can trust.

Managing community facilities and spaces often means juggling multiple requests, calendars, and payment processes—leading to double-bookings, manual work, and frustrated residents who can't access community resources efficiently.

Datascape's integrated council booking system centralises reservations for venues, sports fields, community halls and council assets into one seamless system. From small community centers to large event spaces, our platform streamlines availability management, payments and approvals while giving both staff and residents a transparent way to schedule and manage bookings.

Our integrated approach eliminates double-bookings and manual coordination, helping councils deliver efficient, fair and accessible use of community facilities.

Council teams spend significant time onsite in the community conducting inspections and maintenance, but disconnected tools often mean duplicated effort, missed updates and delays in service delivery that impact both staff efficiency and community outcomes.

Fieldwork is Datascape's local government mobile workforce solution, equipping staff with tools to manage inspections, work orders and evidence collection on the go. Integrated directly with back-office systems, our platform ensures every action in the field is captured in real time—improving productivity, accuracy and accountability.

From building inspections to asset maintenance, Fieldwork transforms paper-based processes into streamlined digital workflows that work anywhere.

Every resident interaction matters—but when details are scattered across systems, councils struggle to respond quickly and consistently, leading to frustrated communities and overwhelmed staff who can't access complete interaction histories.

Datascape's CRM software for local government brings all customer interactions into one place, giving staff a complete view of every request, history and outcome. Purpose-built for local government, Datascape CRM streamlines service delivery, reduces duplication and helps councils build stronger relationships through clarity, transparency, and proactive engagement.

We take an integrated approach to connect Datascape CRM seamlessly with other Datascape products to ensure every inquiry is managed efficiently from first contact to resolution.

Property and rating are at the heart of council revenue, but legacy systems often create complexity, errors and delays that frustrate both staff managing assessments and residents trying to understand their rates.

Datascape's local government property rating software brings all property, ownership and rating information into a single system. Built specifically for New Zealand council requirements, our platform simplifies valuations, streamlines rating calculations and ensures transparency for residents and staff alike.

By unifying processes and automating routine tasks, councils can improve accuracy, reduce overhead and strengthen community trust in how rates are managed.

Managing council finances demands accuracy, compliance and visibility—but outdated or disconnected systems often make financial control slow and error-prone, creating risks for councils managing public funds.

Datascape's local government financial management software is a cloud-based solution that unifies budgeting, accounting and reporting in a single, secure platform. Fully integrated with the rest of the Datascape platform, it eliminates duplication, improves accuracy and ensures councils always have a reliable source of financial truth.

Designed for transparency and operational control, our platform supports day-to-day transactions as well as long-term planning—helping leaders and council workers make confident, data-driven decisions.

Traditional regulatory management across disconnected systems creates compliance risks, delays approvals, and frustrates both staff and applicants seeking permits and licenses.

Datascape's Regulatory & Compliance suite is Datacom's council compliance management system that streamlines complex legislative obligations across animal control, environmental health, building consents, planning, licensing and more through automated workflows and real-time reporting.

From customer self-service applications to enforcement actions, Datascape ensures every regulatory process is efficient, accountable, and community-focused.

Our integrated approach helps councils move from reactive compliance to proactive governance.