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Datacom offers comprehensive device management services designed to optimise the lifecycle of your IT assets. Our solutions encompass asset recovery service, physical asset management, and hardware asset management, ensuring your devices are managed efficiently from acquisition to disposal. Our expertise in IT asset management and device lifecycle management enables us to help organisations streamline their operations, reduce costs, and enhance productivity.
Our services are tailored to meet the unique needs of each customer, providing flexible and scalable solutions that support your business goals. Whether you need assistance with endpoint management, IoT device management, or cloud-based inventory management solutions, Datacom has the experience and resources to deliver exceptional results. We hold key relationships with top hardware partners and have access to the largest pool of hardware within New Zealand, ensuring your organisation receives the best hardware and support services available.
Our IT asset management pre-deployment services are designed to ensure your devices are ready for immediate use and meet your requirements upon arrival. We handle everything from staging, imaging, and configuration to custom software installations and updates. This helps streamline the deployment process, reducing downtime and ensuring an easy transition for your team.
Our services also include thorough testing and quality assurance for optimal performance. With Datacom, you can feel confident that your devices are fully operational and ready to support your business needs from day one.
Our deployment services provide comprehensive support for the installation and setup of devices at your location. We manage the entire process, from logistics and delivery to on-site installation and configuration. We make sure all devices are integrated seamlessly into your existing infrastructure, supporting endpoint management and IoT device management.
To support successful adoption, we provide training and hands-on support to help your staff get up to speed with new technology quickly and efficiently. By partnering with Datacom, you benefit from our extensive experience in device lifecycle management and cloud-based inventory management solutions, ensuring a hassle-free deployment that minimises disruption and maximises productivity.
In addition to standard deployments, Datacom offers full project management services to support complex IT rollouts and relocation projects. With extensive experience deploying thousands of devices annually, we deliver smooth, end-to-end execution for everything from single-site upgrades to nationwide hardware refreshes.
Our team manages all aspects of project delivery, including planning, logistics coordination, device configuration, shipping, on-site installation, user training, and secure asset decommissioning.
Our expertise also extends to store openings, office relocations, pop-up sites, and ownership transitions, enabling fast, low-disruption setups. Backed by 25+ buffer stock locations and scalable warehouse resourcing, we ensure rapid, agile deployment at scale.
Datacom offers secure warehousing and logistics management to handle the storage and distribution of your IT assets. Our cloud-based inventory management solutions provide real-time visibility into your asset inventory, ensuring efficient tracking and management.
With over 130 onsite engineers across 25 locations nationwide, Datacom provides the largest geographical IT support coverage of any service provider in New Zealand. We offer 24/7 onsite end-user device support and help minimise environmental impact by using hybrid electric vehicles for service delivery across the country.
Datacom’s core infrastructure services enable businesses to design, procure, and manage foundational IT systems (such as servers, networks, storage, and hybrid cloud environments) with expert support. Our highly certified specialists work one-on-one with customers to architect tailored infrastructure solutions that meet each organisation’s unique requirements.
Our strong partnerships with 200+ technology providers allow us to incorporate the latest proven technologies into your IT environment, keeping infrastructure modern and future-ready.
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We offer comprehensive device management services, including asset recovery, physical asset management, hardware asset management, IT asset management, device lifecycle management, endpoint management, IoT device management, and inventory management cloud-based solutions.
Our asset recovery service ensures secure disposal of IT assets with zero impact on the environment. Assets are recycled or disposed of responsibly, with equipment holding residual value injected back into customers as a technology credit. We provide collection and data-wiping services along with ISO-certified data erasure certificates, making sure nothing goes to landfill.
Yes. Datacom offers end-to-end project management for IT deployment and relocation projects, covering everything from planning and logistics to installation, training, and asset disposal.
Buy back is the process of trading in your IT assets that are either surplus to your needs or being replaced by new equipment.
We are ISO 9001-certified and AS/NZS 5377-certified.
We offer one-pass, three-pass, and seven-pass data wipes. We also offer drive destruction, if necessary. Our compliant data-destruction certificates are issued upon completion.
Nothing goes to landfill. Of the IT assets that go through our asset recovery service, 5 per cent goes to e-waste and the rest gets repurposed. Repurposed devices are data wiped, cleaned, and redeployed to users across the world.
Yes - we provide onsite data wiping for both end-user compute and enterprise infrastructure.
We manage tablets, smartphones, handheld scanners, notebooks, desktops, servers, storage, switches, and routers, to name a few.
We use specialist logistics partners to perform onsite packing, removal, and the transportation of the assets.
Yes, we ensure all assets are fully insured both in transit and when they are stored at one of our secure warehouse facilities.
We strategically located our ultramodern warehouse facilities in Penrose, Auckland, and Porirua, Wellington. These locations ensure efficient and innovative logistics and supply chain management services across New Zealand.
Absolutely. We manage IT setups and relocations for offices, stores, and pop-up environments. Whether you're opening a new location, moving sites, or responding to an emergency, our relocation services minimise downtime and ensure everything is installed, connected, and ready to go.
We follow structured processes that include device staging, configuration, secure transport, asset tagging, and endpoint integration. Our experienced teams manage every detail, ensuring security and performance are upheld from warehouse to desk.
