IT aggregators

Each of our locations meets international structural and operational requirements. Our customers are assured of our best-in-class data centre solutions.

Our data centres undergo rigorous independent review to ensure they meet the highest global standards for power usage, security, operational and management processes. Our sites have achieved a number of certifications, so you can be assured our sites are run to world-class standards.

Our New Zealand sites achieve the following major standards and certifications:

• The Uptime Institute Management and Operations Stamp of Approval.
• PCI DSS
• ISO27001:2013 standard for security management
• ISAE NZ 3000

Datacom's halls at Australian sites achieve the following major standards and certifications:

• ISO27001
• PCI DSS
• SOC2 (Type 2)

• ISO27001: An international standard for how to manage information security.
• ISAE3000: An international standard for risk management.
• SOC2 (Type 2) provides assurance on the design of an organisation's controls at a specific point in time, focusing on security, availability, processing integrity, confidentiality and privacy.
• PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
• Uptime Management and Operations stamp of approval: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
• Toitū carbonreduce: this signifies that our commitment to sustainability. It involves measuring and reducing carbon emissions, implementing energy-efficient practices, and minimising waste. This certification demonstrates our dedication to environmental responsibility and independently verifies how we contribute to a more sustainable future.

Our standard service provides all of the things you would expect from a data centre, including:

• Inwards goods receipting and secure storage
• Build rooms to set up and prepare for equipment installations
• Customer offices with kitchens, meeting rooms, bathrooms, and first-aid room
• Guest wi-fi
• Dedicated customer parking
• On-site technicians available 24/7
• Customer and vendor access available 24/7
• Guaranteed telco and service provider neutrality
• We welcome tours of our facilities-please contact the team for availability
• Disposal and recycling (wherever possible) of all waste
• Arranging of secure asset disposal

• We supply 48RU (New Zealand) and 52RU (Australia) racks with various widths available including 600mm (all locations), 750mm (New Zealand), and 800mm (Australia) racks
• Smaller services, such as our bespoke 21U half racks and 10RU quarter racks are also available
• All our rental racks have seismic bracing, dedicated A+B power rails and overhead outlets, electronically locked doors, and discrete data cabling entry to each full rack or rack compartment as standard
• You also have the option to bring your own rack — our data floors are designed to accommodate bespoke rack deployments
• Single- or three-phase power is available to all racks, and multiple pairs of overhead outlets can be provided to any rack, enabling higher-density deployments
• Our flexible contract approach allows you to increase or decrease your rack requirements as your business needs change

We’re able to cater to all your installation requirements — no request is too big or small. Our skilled data centre technicians are available to undertake installations of customer-supplied racks and IT equipment and cabling. This includes patching, intra-rack, and telco cross-connect cabling.

We also provide the cabling infrastructure to connect data cables between your racks. For larger data cabling needs, we can secure multiple quotes and project manage the installation on your behalf — these incur one-off costs.

Key factors include security measures, uptime guarantees, scalability options, location, connectivity options and customer support. It’s also important to consider the colocation infrastructure, reputation and compliance with industry standards. Finally, consider the overall cost and in particular the variability of power prices offered by each provider.

Our data centres are known as having the highest reputation in the industry, and transparent pricing. We even offer fixed pricing so you can have cost certainty.