Patient discussing xray image with colleague

Healthcare

Maximise patient care and empower staff with automation and next-gen tech.
introduction

Driving data and digital enablement in healthcare is game-changing, if not life-saving.

The traditional healthcare industry is destined for a shake-up with the evolution of digital transformation. Datacom can help you get ahead of the curve. By putting in place platforms to allow you to automate everyday tasks, those with specialist skills, such as doctors and physicians, won't lose precious time on paper work.

Embrace next-generation technology, like artificial intelligence, to treat patients, and put the power back in patients' hands by enabling them to book their own appointments on the go.

The digital transformation options for the healthcare industry to adopt are seemingly endless. With Datacom's help your company, or you as a healthcare individual, can get as creative and innovative as you like to ensure your patients get the best care.

Digital resilience for New Zealand's healthcare industry

For New Zealand healthcare organisations, digital resilience means safeguarding patient data, maintaining uptime for critical care systems and meeting evolving privacy and regulatory requirements. Datacom partners with New Zealand healthcare providers to deploy AI-driven insights, secure cloud solutions and modernised data centres that protect electronic health records, support rapid recovery after incidents and keep care teams focused on patients. Our approach combines governance, data sovereignty and resilient infrastructure to support continuous, trusted patient care.

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benefits
Patient discussing xray image with colleague
Trusted digital health foundations
Seamless experiences
End-to-end visibility
Accelerate business change
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Trusted digital health foundations

Collect, connect and secure critical information, promote healthcare sustainability with remote monitoring and treatment, improve access to health care services and support, and manage appointments on the go. With next-generation technology, and as a vendor with managed it services for business laptops in the healthcare industry, we can help you deliver better organisational and health outcomes.  

 

Patient discussing xray image with colleague
Trusted digital health foundations
Light blue tick icon

Trusted digital health foundations

Collect, connect and secure critical information, promote healthcare sustainability with remote monitoring and treatment, improve access to health care services and support, and manage appointments on the go. With next-generation technology, and as a vendor with managed it services for business laptops in the healthcare industry, we can help you deliver better organisational and health outcomes.  

 

A strategic foundation for a connected experience

A strategic foundation for a connected experience

Improve team collaboration, build and maintain patients-clinicians relationships and run efficient healthcare systems by unlocking consistent and connected experiences through customer experience (CX), user experience (UX) and people experience (PX). 

End-to-end visibility

End-to-end visibility

Our teams bring big data and machine learning together using AIOps to connect people, processes and knowledge to unlock operational efficiencies for healthcare. Choose a healthcare cloud platform that keeps data secure and confidential. Datacom detects, analyses and responds to cybersecurity incidents — building trust in your assets and creating a scalable and interoperable service.

Accelerate business change with technology

Accelerate business change with technology

Make better decisions faster by using decision intelligence with data-driven support or artificial intelligence (AI) powered augmentation. Implement automation into specific processes, easily locate patient and healthcare provider information, and make strategic plans for growth.

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Building a digital foundation for the future of healthcare

Technology gives patients choice, access to intelligent data gives healthcare organisations real-time end-to-end visibility, and a secure digital ecosystem gives everyone comfort.

To build an effective digital foundation for healthcare, we give our healthcare providers the tools to step away from fighting fires and the space to be forward-thinking.

We want to prepare our healthcare clients for the future so they can provide the best care that people need, minimise regulations and compliance challenges, and overcome issues caused by limited resources.

Infographic detailing how Datacom is the glue for healthcare providers to focus on patient centricity

AI-powered engineering

Modernise business apps

Upgrade your legacy platforms with AI-powered tools and scalable cloud technologies to keep your applications fast, secure, and future-ready.​

​Our modernisation approach goes beyond surface upgrades. We help reduce technical debt, embed automation into core workflows, and elevate user experiences through intelligent orchestration. The result? Applications that are easier to evolve, more resilient, and optimised for long-term performance, compliance, and cost efficiency.

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How we support the healthcare industry

We have breadth and depth to support all parts of the healthcare ecosystem ensuring our customers deliver the right care, at the right time, and with the right technology and resources.

  • Artificial intelligence

    Artificial intelligence helps you harness powerful technology to unlock startling value. Learn more
  • Application modernisation

    Application modernisation enables digital agility on the right cloud. Learn more
  • Technology consulting

    Datacom's technology consulting introduces innovation to set your business up for success. Learn more

Using our expertise and experience to support our healthcare customers

Engaging stem cell donors for life: a new platform for ABMDR

A new donor management system is helping the Australian Bone Marrow Donor Registry keep in touch with stem cell donors so they can one day answer the call and make a lifesaving donation.

Working with Datacom, ABMDR built out a stepped journey on the platform, covering the entire process and automating everything from data integration between medical systems, to generating emails, to workflow.

“This process used to be done manually, involving transposing documents, cutting and pasting into emails, and waiting for emails to be returned from addresses that sometimes didn’t work,” says Ian. “We’ve calculated this process is now 50% more efficient.”

Child in hospital bed smiling

Virtual assistant drives continuous improvement for My Aged Care

My Aged Care's new virtual assistant, Mac, is helping increase the accessibility and improve the quality of aged care services, tools, and resources, to keep up with the needs of the aging population.

The virtual assistant project began in October 2021, with the team working alongside Datacom and Nuance, and went live in March 2022. The timeframe allowed for testing and identifying the right questions and formatting to ensure the VA was a success.

Graphic of people in aged care

Olympus gains rapid access to vital sales pipeline reporting

Olympus' senior executive team used to have to wait weeks for a sales pipeline report but with Datacom's help, they — and their sales teams — get the information they need almost instantly.

Olympus is a global leader in precision technology, providing state-of-the art medical equipment and systems and scientific solutions. When it needed a new system for its sales pipeline reporting, Olympus Australia/New Zealand turned to the commercial team at Datacom. Together, Olympus and Datacom have created data architecture that has transformed the company’s reporting, delivering more accessible and timelier reports to enable better business decisions.

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videos

A world-first organ matching platform that data mines the best organ matches across all states in Australia in under two minutes.

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