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While “cloud-first” and other all-in approaches are the stated goal for 50% of organisations, the reality is that hybrid cloud arrangements predominate and will continue to do so for the foreseeable future.
Most organisations have largely made their decisions on their preferred platforms whether they be hyperscale cloud, SaaS, private cloud, colocation, edge computing, traditional on-premises, or a hybrid mix of any of these. Public cloud — especially hyper scale providers — continue to achieve solid growth, but so too does private cloud.
Security was once again identified as one of the top three technology priorities for New Zealand companies and public sector agencies attempt to combat a growing wave of ransomware, phishing and software supply chain exploits. But – tellingly – security was also identified as one of the top five challenges (along with privacy, budgets, operating models and retaining skilled staff) making it hard for organisations to put their cloud strategy into effect, followed by budget constraints.
While security is being identified as a critical priority for New Zealand organisations, the research indicates this is not being matched by investment or organisational policies.
The two other critical technology priorities were identified as “IT platforms” and “digital technologies. While IT platforms have previously ranked as a priority, there has been a shift in where organisations are concentrating their focus: changing from cloud migration to the management and orchestration of hybrid environments.
Despite the growing interest in data-driven decision-making and big data, just 27% of survey respondents consider themselves “highly mature” at managing data and a significant number rank themselves as having different levels of maturity in creating data policies, having the right talent and adhering to data sovereignty requirements. It is clear there remains a significant amount of work ahead for many New Zealand organisations before they can realise the data-driven dream.
Some of the obstacles to successful data-driven approaches include a lack of data literacy inhouse, data silos with organisations storing it across different departments and systems, data quality with dirty or inaccurate data resulting in poor insights. The other area that needs more focus is the policies for data management and control – and issue that will become even more critical with the rise of AI technology.
We are witnessing a boom in generative AI. While only 39% of the 200 New Zealand respondents said their organisation is currently using AI, a further 51% indicated unofficial AI use and the survey responses identified 200 AI use cases. What we know now as GenAI will evolve rapidly and look considerably different in 12 months: capabilities will improve, regulation will emerge, disillusionment will rise and fall, and use cases will diversify even further.
The research uncovered a low adoption of AI oversight and governance processes, which will mean a significant number of businesses are poorly equipped to manage the risks and opportunities associated with AI. We encourage organisations to get critical AI policies and governance in place now.
For the first time in our annual research, we looked more deeply into environmental sustainability governance (ESG) and what it means to IT and business leadership across New Zealand. The research shows that just 41% of the organisations surveyed had a dedicated sustainability team that includes IT leadership and employees and just 37% of organisations have a comprehensive ESG plan that includes the IT environment.
Another notable result was that just 21% of New Zealand organisations identified as having widespread measurement of ESG efforts in place – something that will be increasingly critical to win major contracts and for compliance with regulation and reporting requirements.
The top three most common ESG activities being undertaken were identified as adopting renewable energy and decreasing single-use plastics, using automation to decrease inefficiencies, and driving towards a carbon neutral footprint.