A data centre worker giving a guided tour
Datacom Data Centres product mark

Secure data centre solutions

Secure, scalable and award-winning data centre solutions and colocation services for your vital IT infrastructure.

Highly certified data centres across New Zealand and Australia

Datacom is your trusted colocation data centre partner, delivering secure, resilient, and flexible data centres solutions across New Zealand and Australia.

Our scalable colocation data centre services can be configured to your needs with quarter-, half-, and multi-rack options. We can even deliver you a customised data floor or entirely new data centre.

Four reasons to choose Datacom

  • People

    Over 30 years of experience in designing, building, and operating data centres. We also offer end-to-end relocation services.
  • Performance

    100% uptime SLAs in our highly certified and independently reviewed data centres. Excellent cloud connectivity and IT provider neutral.
  • Planet

    Targeting carbon net zero by 2030, we designed and operate energy efficient infrastructure to deliver reduced carbon emissions.
  • Price

    Flexible commercial terms deliver value to your unique needs. We offer pay-as-you-go or fixed power pricing with transparent billing.

A colocation data centre for every need

  • Data centre enterprise solutions

    Explore the benefits of migrating your IT equipment from your premises to one of our highly resilient data centres. Learn more
  • Data centre solutions for IT aggregators

    Become a partner in our reseller program. Datacom provides flexible commercial options to compliment your desired customer solutions. Learn more
  • SaaS and cloud provider data centre solutions

    We have a proven support approach for SaaS business models. Rapidly scale to accommodate user growth, ensuring high performance and low latency. Learn more
  • High density data centre solutions

    We have data centre solutions for built-to-suit, hyperscalers, wholesalers, and AI high-density workloads. Learn more

Which data centre solution is right for you?

Organisations that trust our data centres

Browse our world class facilities

We designed, built, own and operate our four New Zealand data centres and deliver services from AirTrunk's world-class SYD1 (Sydney) and MEL1 (Melbourne) hyperscale facilities.

Highly certified colocation data centres

  • Uptime Institute

    Management and Operations stamp of approval
  • PCI DSS

    Global cardholder data security standard
  • ISO27001

    Information Security Management System compliance
  • Toitū carbonreduce

    Based on ISO 14064-1 and the Greenhouse Gas Protocol

Our commitment to sustainable data centres

Data centres are the backbone of our digital world – and they’re also an electricity-hungry resource. Emerging technologies and increased use of generative AI tools will only see these power demands grow.

In this video series, Datacom’s Director of Data Centres Andrew Green looks at shifts in energy consumption and emissions, and how data centres can proactively manage infrastructure and energy sources for more sustainable outcomes. Finding a solution is critical for data centre operators and for the customers they serve.

Customer stories

Psoda avoids disruption with move to Datacom data centres

An urgent lift and shift to Datacom’s data centres was handled quickly and smoothly with minimal downtime, resulting in...

Two Kiwi companies, one team, invested in the same outcome

For more than a decade the Fulton Hogan team has trusted Datacom and its data centres with their mission-critical...

Datacom marks Kapua’s decade of data in Hamilton

With its Kapua data centre reaching ten years in Kirikiriroa (Hamilton), Datacom and the local community are celebrating...

MSP chooses Datacom for locally owned and secure data centre

For managed services provider Securecom, shifting to Datacom's Kapua data centre meant not only an easy migration, but...

Web 3.0 data storage powered by 100% green energy

Holon is building infrastructure to underpin the internet’s next iteration – and Datacom’s data centres have provided a green

Continuous improvement ethos underpins data centre success

Together with Uptime Institute, Datacom is benchmarking itself against other data centre providers to ensure excellence.

Trusting partnership underpins smooth data centre migration

Transferring Pronto Software and its 450 customers to Datacom@AirTrunk was worth the risk.

CNI become the first reseller for Australian data centres

Sydney-based IT services provider, CNI, wanted to keep on-premise servers while having the flexibility of the cloud.

Commitment to customers drives WineWorks cybersecurity

Compliance with data protection regulations is crucial to today’s supply chain, which is why WineWorks teamed up with Datacom

Hybrid cloud proves a game changer for ANZCO

Shifting to a hybrid cloud environment has given beef and lamb exporter ANZCO more control and greater flexibility.

Datacom helps Garlock seal the deal

With Garlock growing quickly and about to launch a new product, the move to Datacom's data centres helped it scale up too.

Frequently asked questions

What certifications do Datacom's data centres have?

Each of our locations meets international structural and operational requirements. Our customers are assured of our best-in-class data centre solutions.

Our data centres undergo rigorous independent review to ensure they meet the highest global standards for power usage, security, operational and management processes. Our sites have achieved a number of certifications, so you can be assured our sites are run to world-class standards.

Our New Zealand sites achieve the following major standards and certifications:

  • The Uptime Institute Management and Operations Stamp of Approval.
  • PCI DSS
  • ISO27001:2013 standard for security management
  • ISAE NZ 3000

Datacom's halls at Australian sites achieve the following major standards and certifications:

  • ISO27001
  • PCI DSS
  • SOC2 (Type 2)

What does each certification mean?

  • ISO27001: An international standard for how to manage information security.
  • ISAE3000: An international standard for risk management.
  • SOC2 (Type 2) provides assurance on the design of an organisation's controls at a specific point in time, focusing on security, availability, processing integrity, confidentiality and privacy.
  • PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
  • Uptime Management and Operations stamp of approval: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
  • Toitū carbonreduce: this signifies that our commitment to sustainability. It involves measuring and reducing carbon emissions, implementing energy-efficient practices, and minimising waste. This certification demonstrates our dedication to environmental responsibility and independently verifies how we contribute to a more sustainable future.

What on-site services do you provide?

Our data centres provide the full range of data centre services, including:

  • Inwards goods receipting and secure storage
  • Build rooms to set up and prepare for equipment installations
  • Customer offices with kitchens, meeting rooms, bathrooms, and first-aid room
  • Guest wi-fi
  • Dedicated customer parking
  • On-site technicians available 24/7
  • Customer and vendor access available 24/7
  • Guaranteed telco and service provider neutrality
  • We offer tours of our facilities, please contact the team for availability
  • Disposal and recycling (wherever possible) of all waste
  • Arranging of secure asset disposal

What racks and power options are available to me?

  • We supply 48RU (New Zealand) and 52RU (Australia) racks with various widths available including 600mm (all locations), 750mm (New Zealand), and 800mm (Australia) racks
  • Smaller services, such as our bespoke 21RU half racks and 10RU quarter racks are also available
  • All our rental racks have seismic bracing, dedicated A+B power rails and overhead outlets, electronically locked doors, and discrete data cabling entry to each full rack or rack compartment as standard
  • You also have the option to bring your own rack — our data floors are designed to accommodate bespoke rack deployments
  • Single- or three-phase power is available to all racks, and multiple pairs of overhead outlets can be provided to any rack, enabling higher-density deployments
  • Our flexible contract approach allows you to increase or decrease your rack requirements as your business needs change

Do you offer rack and equipment installation and cabling?

We’re able to cater to all your installation requirements — no request is too big or small. Our skilled data centre technicians are available to undertake installations of customer-supplied racks and IT equipment and cabling. This includes patching, intra-rack, and telco cross-connect cabling.

We also provide the cabling infrastructure to connect your racks. Engage one of our skilled project managers to handle large and complex cabling requirements on your behalf.

What are your billing and contractual agreements?

  • Our contracts are flexible and designed to enable you to gain maximum value from our sites and services
  • We include all of our standard services into a single monthly cost, with no hidden charges
  • Variable charges are all based on your actual consumption
  • We bill on a monthly basis to ensure you have the flexibility to scale up or down quickly
  • We have no ongoing cross-connect charges
  • All our data centres are telco and service provider neutral and guaranteed to remain so for the lifetime of the facility. You have full control and choice over who you work with.
     

Why are data centres important?

Data centers are critical infrastructure for organisations as they serve as the backbone for storing, processing and managing vast amounts of data, including critical and proprietary assets. These facilities ensure the availability, reliability and security of digital information, playing a pivotal role in supporting various business operations.

By centralising computing resources, data centres enhance efficiency, enable seamless access to information, and contribute to the overall agility of modern enterprises. Moreover, their robust security measures safeguard proprietary data, ensuring the integrity and confidentiality of valuable assets, making data centers indispensable for businesses.

How do cloud data centres work?

Cloud data centres operate by leveraging virtualisation and distributed computing technologies to deliver scalable and on-demand computing resources over the internet. These centres house a vast network of servers and storage systems that collectively form the infrastructure for cloud services. Users access these resources remotely, and the cloud infrastructure dynamically allocates computing power, storage and other services based on the user's needs.

This scalable and flexible model allows businesses to efficiently manage their IT infrastructure without the need for extensive physical hardware investments. Cloud data centres offer high levels of redundancy and reliability, with data distributed across multiple servers and locations. Additionally, they employ robust security measures to protect data, making cloud data centers a foundational element of the modern digital landscape, supporting diverse applications, services and business operations.

What network devices are in a data centre?

Data centre networks comprise a diverse array of network devices designed to ensure efficient and reliable data transmission within the facility. Common network devices in a data centre include routers, which manage data traffic between different networks; switches, responsible for directing data within a network; and firewalls, essential for securing the network by monitoring and controlling incoming and outgoing traffic.

Load balancers distribute network traffic evenly across servers, optimising performance and preventing overloads. Additionally, data centres employ various networking equipment such as gateways, which facilitate communication between different networks, and network security appliances to protect against cyber threats. Collectively, these network devices create a robust infrastructure that supports seamless and secure data communication within the data centre environment.

What is the difference between data centre as a service and colocation?

Colocation is like renting an apartment for your servers in a building designed for data storage. You provide your own IT equipment (servers, storage) and software, and the colocation provider takes care of the physical facility, including:

  • Power and cooling

  • Security (physical access)

  • Network connectivity options

Think of Data Centre as a Service (DCaaS) as a fully furnished apartment with utilities included.  In addition to the physical space and security provided by colocation, DCaaS offers:

  • Hardware: the DCaaS provider rents you servers, storage and networking equipment.

  • Software: the DCaaS provider may offer pre-installed operating systems, virtualisation software, or managed services for your applications.

  • Management: DCaaS providers handle most of the ongoing maintenance and management of your IT infrastructure.

DCaaS is an extension of colocation data centres, but provides the hardware, maintenance and energy as well as the physical space.

What is data sovereignty and why is it important in a data centre?

Data sovereignty means your data is subject to the laws of the country where it's stored. This is important for compliance, security, and business continuity. Our sovereign New Zealand and Australian data centres ensure your data is safe, secure, and compliant with local regulations.

Explore more of our website

  • Network services

    Get industry leading support and fast, secure and resilient networking. Learn more
  • Cloud security

    Datacom's cloud security consulting keeps your data safe and accessible. Learn more
  • Cloud X

    A hybrid cloud platform where private cloud security and performance universally intersects with public cloud features and scale. Learn more