A phone screen with payment icons surrounded by Gateway artwork
Gateway product mark


Integrated enterprise solutions for customer communication and payment processing.

Make payment processing and customer communications a breeze with Gateway.

Datacom's Gateway incorporates two products — for payments and sending messages, which have different features and customer bases but are united under the Gateway brand.

We use our expertise, infrastructure and innovative thinking to deliver secure payments processing and two-way, short message customer communication solutions.

E-commerce merchants and software developers who need payment services can accept payments from any customer worldwide with Payment Gateway. And with Message Gateway, organisations can exchange messages with customers using SMS and messaging apps for two-factor authentication, alerting and other communications.

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Why Gateway?

  • Approachable

    Our customers use Gateway’s services to be always-on for their customers, so it's important that we are available when we’re needed. That is our always-on approach.
  • Innovative

    As two cloud-based services, Gateway always reflects the latest payment and messaging technologies. This means we are confident in our commitment to innovation.
  • Reassuring

    Security is a cornerstone of the Gateway offering. This means our customers can feel assured that every transaction and every message is in safe hands with us.
  • Above and beyond

    We don’t just aim to meet our customers’ expectations — we strive to exceed them, not just once, but all the time.


Frequently asked questions

What is a message gateway?

A message gateway is a versatile software or hardware component that acts as a bridge between communication systems or networks by translating protocols, facilitating data exchange, routing messages intelligently, transforming message content, ensuring security, handling error conditions, and often enabling load balancing. It plays an important role in scenarios like enterprise application integration, service-oriented architecture, IoT communication, and messaging middleware, enhancing interoperability and seamless information flow between various systems while optimising resource utilisation and security.

What is a payment gateway?

A payment gateway is a critical component of e-commerce and online businesses that facilitate secure and efficient electronic payment processing. It acts as an intermediary between a customer's payment information and the merchant's website or application, ensuring that financial transactions are executed smoothly and securely. When a customer makes a purchase online, the payment gateway encrypts and securely transmits their payment data to the relevant financial institution, which then validates the transaction and approves or declines it. If approved, the payment gateway sends a confirmation to the merchant, allowing the purchase to proceed. Payment gateways support various payment methods, making it convenient for customers to make purchases while ensuring the safety of their sensitive financial information. 

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