Professional Services

What our customers have to say

I had worked with Datacom in a previous role, so understood the positive impact that their payroll service could have, both for our firm and our staff personally.

Candice Petersen

HR advisor, McVeagh Fleming

Technology

Planning for an uncertain future with 'Designing the future' bootcamps While no one knows exactly what the future will bring, Datacom is helping businesses prepare for potential future scenarios using futures thinking and design.

Agriculture

MSP chooses Datacom for locally owned and secure data centre For managed services provider Securecom, shifting to Datacom's Kapua data centre meant not only an easy migration, but security and sustainability in the long term.

Technology

Closing the loop on IT waste A circular approach to IT asset management is helping Datacom customers achieve better business performance in measurable ways while making a meaningful, sustainable impact.

Professional services

Cloud contact centre delivers scalability for MAS MAS provides personal, business and asset insurance for New Zealanders and having the right contact centre is helping them meet demand and take care of their customers.

Financial services

Hybrid cloud helps TSB get ready for the future of banking A successful migration to Datacom's Cloud X – resulting in financial savings and improved teamwork with no customer disruptions – has set TSB up for the digital future of banking.

Public sector

Building a cloud foundation to back NZ emergency services Migrating to Azure with Datacom has set one emergency services organisation up for the future, with a new ability to innovate and scale at speed.

Public sector

Why the future of Service Desks should look very different Datacom's William Clancy and Jai Moran outline why IT service desks should be run with the same 'experience first' approach that underpins great contact centres.

Professional services

Ebook: Keep knowledge at the core of your CX and EX Datacom’s ebook, "Keep knowledge at the core of your customer and employee experiences" proposes a five-step framework to build a knowledge system that works.

Professional services

A human-centric 'Work From Anywhere' model Datacom’s ebook, "Putting human centricity at the core of the 'Work From Anywhere' model" proposes a five-step framework to help contact centre leaders and teams thrive in the new era of work.

Public sector

Developing the tech talent we need now – and for the future As Australasia’s largest homegrown tech company, Datacom has a massive demand for skilled people right now – but it’s also focusing on building a talent pipeline for the future.

Transportation & logistics

IoT bin sensors helping Ventia keep communities clean Harnessing data from IoT sensors on public bins using Datacom’s Timpani platform has seen essential services company Ventia achieve impressive time savings and cut carbon emissions.

Datacom first VMware Sovereign Cloud Provider for Aus and NZ Datacom is the first company to be awarded VMware Sovereign Cloud Provider status for both Australia and New Zealand.