Do you have a question? Want to learn more about our products and solutions, the latest career opportunities, or our events? We're here to help. Get in touch with us.
Councils can embrace a smarter, more efficient way of working, ensuring that they can focus on what truly matters: serving their communities.
We work closely with councils to align their strategy with their services, helping them plan for future states and deliver on their long-term goals. Our ongoing technical advice helps them understand and implement new technologies, and with our thought leadership, they’re empowered to navigate their IT challenges and improve their overall IT strategy.
It’s a strong, productive collaboration that enables effective problem-solving and continuous improvement, ensuring that despite their budgetary limitations, councils are well-placed to meet their operational goals both now and into the future.
Our local government software solutions are built by people who have worked within and alongside local government for many years. Our tools are always up to date, run on highly available cloud infrastructure, and are designed for the end-user making it cost effective for local government.
Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.
Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.
Make best practice your foundation and ensure compliance with government regulations and industry standards, with a platform developed to meet local government needs and backed by our expert team.
Transform two-way community engagement with a user-friendly platform and mobile app that empowers people to easily connect with council.
Streamline finances and operations, increase transparency and make smarter use of data for timely, well-informed decision-making – and make day-to-day processes easier and more efficient for your team.
Datacom’s ‘Water Asset Intelligence’ platform – WAI – is a ‘ready to go’ pre-configured platform that will support councils that opt to establish a Council-Controlled Organisation (CCO) for the planning and management of their water services.
The WAI platform builds on Datacom’s existing cloud-based ERP council platform Datascape, which is currently used by over 75% of New Zealand councils, bringing together data management, IoT water metering, water network monitoring, water billing and supporting public consultation.
Datacom’s preconfigured WAI platform has been designed to meet the total platform needs of councils that opt for a CCO model, spanning all aspects of the management of water services and also the operational and stakeholder-facing functions of the CCO including:
Get in touch if you would like to partner with us for the final stages of design to ensure WAI has been developed in a way that meets your council's unique requirements.
We understanding keeping communities engaged and managing complex operations presents an unprecedented challenge for many local councils. With limited resources and outdated legacy systems, councils can struggle to meet evolving community expectations for streamlined processes and service delivery.
To ensure future sustainability, councils need platforms that enable digital transformation to manage complex operations while maximising limited budgets and resources.
Our work leads us straight to the heart of local government: the community. We've helped to improve communications, processes, safety, and even the environment.
We offer purpose-built local government software solutions to enable councils to drive operational efficiencies, increase security and better connect and engage with their communities.
A cloud-based software suite designed specifically for local councils to streamline their operations, boost efficiency, and enhance service delivery — all while reducing complexity and admin.
Learn more
Our work leads us straight to the heart of local government – serving the community. We’ve helped councils and local government improve communications, streamline financial and administrative processes, strengthen their accessibility and online presence, and increase sustainability.
Tools like apps, portals and AI-driven functionality are part of the digital revolution promising a new era of engagement between councils and their residents.
Datascape CRM is helping Porirua City Council to better serve its community and the team has just been ranked as the top council for customer experience in a local government benchmarking survey.
Committing to a 'digital first' strategy has seen Gore District Council implement Datascape, an all-in-one content management system that supports accessible, responsive customer experiences.
Your filters produced no results.
Please select other filters to see available content.
We offer a comprehensive range of services, including IT consulting, system integration, digital transformation, cybersecurity, data management, and cloud solutions tailored to the unique needs of local government departments.
We initially started developing tailored solutions for Local Government because they operate in New Zealand's unique legislative environment and need systems that fit like a glove and help them efficiently serve local communities.
With our Water Asset Intelligence (WAI) platform we feel we know NZ Local Government better than any other vendor – we've been a partner to many Councils for decades and we also support central government customers – so we have a deep knowledge and understanding of the unique challenges they face. 'Local water done well' is one of the big challenges they are facing right now and we wanted to help them solve that problem through smart use of tech that is supported by a team of experts.
From conversations with our local and central government customers and network, our Datascape team could see early on that for councils electing to establish a new CCO, they would need a lot of what our SaaS solutions – Datascape & Datapay – already offer, so we felt we were a really good fit for councils that were going to need multiple platforms. The idea was simply to wrap it all up into one easy to onboard platform - and that is what became Datacom WAI.
The core elements of Datacom’s Water Asset Intelligence (WAI) platform are built on existing solutions – in this case a combination of our cloud-based ERP platform Datascape and partner products. These are products and platforms that are already being used by councils throughout New Zealand, for example Datascape is currently used by over 75% of New Zealand councils. This approach has also meant that rather than requiring significant upfront investment in developing a tool from the ground-up, our team has been able to invest their time in understanding how to make this platform most effective to support the new requirements for the management of water services.
Datacom’s preconfigured WAI platform has been designed to meet the total platform needs of councils that opt for a CCO model, spanning all aspects of the management of water services and also the operational and stakeholder-facing functions of the CCO including:
