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Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Get the right insight to redefine the future with Datacom, Microsoft Dynamics 365, and Power Platform.
Microsoft Dynamics 365
introduction

Forsee a better tomorrow, today.

Connect, streamline, and automate your business with Datacom and Microsoft Dynamics 365. Achieve internal optimisation for your teams, and external enjoyment for your customers.

We utilise Microsoft Dynamics 365 to bring together your customer relationship management (CRM), enterprise resource planning (ERP), and human resource (HR) platforms, to ensure you achieve the single, cohesive experience your business needs.

Utilising Microsoft Dynamics 365, we enable you to get access to incredible capability, intellectual property (IP), and know-how across expertise including marketing, sales, customer service, field service, project operations, human resources, finance, supply chain, and commerce. We can help you realise your ambitions through the smart and transparent application of the Microsoft Dynamics 365 ecosystem into your business.

benefits
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Learn how to add the 'people factor' to your digital transformation process.
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A platform that delivers
End-to-end experience
Tackle complexities
With the best, by the best
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A platform that delivers

Microsoft Dynamics 365 can help drive your business transformation goals, and improve customer satisfaction and operating efficiency and insight. The connected, evergreen cloud platform can help you focus on what’s most important — business value and experience — whilst making sure your business continues to operate without downtime, patching, and platform management.

A tick icon within a circle
A platform that delivers
Light Blue tick icon

A platform that delivers

Microsoft Dynamics 365 can help drive your business transformation goals, and improve customer satisfaction and operating efficiency and insight. The connected, evergreen cloud platform can help you focus on what’s most important — business value and experience — whilst making sure your business continues to operate without downtime, patching, and platform management.

End-to-end experience

End-to-end experience

Our highly successful end-to-end business transformation projects are award-winning. They leverage the full breadth and depth of the Microsoft Dynamics 365 platform. You can trust us to deliver solutions that work across your entire business.

Tackle complexities

Tackle complexities

We take on complex work and thrive on projects that require intensity and bravery in execution. Our customers benefit from our 50-year track record of providing cutting-edge solutions with a flexible, hands-on approach to ensure you remain productive during any transformation project. We are not afraid of a challenge and can make your vision a reality.

Built with the best, by the best

Built with the best, by the best

Leverage Datacom’s market-leading status as an Azure Expert MSP and Microsoft Gold Partner for step-by-step deployment, integration, and optimisation of Microsoft Dynamics 365 with new or existing systems. 

our-expertise

Our expertise includes

  • Automate financial operations icon

    Sales process automation

    We set up automated sales processes to find the right buyers, sell smarter, connect your business data, and grow your relationships to, ultimately, grow revenue.
  • Operations icon

    Supply chain operations

    Use predictive insights and intelligence from artificial intelligence and Internet of Things (IoT) across planning, production, stock, warehouse, and transportation management.
  • Human resources icon

    Human resource insights

    Optimise your HR programmes to increase organisational agility and uncover workforce insights.
  • Customer experience icon

    Customer experience

    Monitor all interactions a customer has and increase engagement. Get a 360-degree view of customers, improve scheduling, and engage customers on any device or channel across all areas of the business.
  • Tailored customer engagements icon

    Tailored customer engagements

    Turn leads into customers by targeting the right buyers through multichannel marketing campaigns, create personalised customer journeys, align sales and marketing, and make smarter decisions.
  • Digital commerce personalisation icon

    Digital commerce personalisation

    Elevate your brand and deliver personalised, seamless shopping experiences across physical and digital channels.
  • Financial data and insights icon

    Financial data and insights

    Automate and modernise your global financial operations. Monitor in real time, predict future outcomes, and make data-driven decisions to drive business growth.
  • Power platform icon

    Power apps

    Configure no-code/low-code tailored mobile and web experiences for your staff and customers. Tailor experience while ensuring all data is captured and stored in Dynamics 365 — no integration needed.
  • Microsoft icon

    Dynamics 365: Customer Engagement

    Connect every aspect of the customer's experience, from interest to sale to maximising lifetime value, on a single, connected cloud platform for a single, holistic customer experience. Learn more
  • Microsoft icon

    Dynamics 365: Finance and Supply Chain Management

    Manage your finance, inventory, and productivity needs from one platform and maximise visibility and profitability for accelerated success. Learn more
  • Microsoft icon

    Microsoft Power Platform

    Empower your digital workforce to adapt at speed with cloud based, low code applications - Power BI, Power Apps, Power Pages, Power Automate and Power Virtual Agents. Learn more

Microsoft solutions

We offer a range of packaged solutions and services to support your business at pace using the power of Microsoft's technologies. 

AI assessment for Dynamics 365 & Power Platform by Datacom Transform your operations, enhance customer experiences and drive growth with our AI assessment service.
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Datacom's rapid request management for D365 & Power Platform Say goodbye to Official Information Act (OIA) delays by streamlining public service request management.
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This project [core finance implementation], ran under the radar, resulting in a low-noise, high-quality delivery.
WB
Wayne Bloem
Head of Operational Excellence, Kotahi Logistics
faqs

Frequently asked questions

Why would I choose to work with Datacom?

Datacom has a large team experienced in successfully delivering complex business transformation projects. We leverage the full end-to-end capability of the Microsoft Dynamics 365 platform, Microsoft Azure, and Microsoft's Power Platform.

Why would I choose Microsoft Dynamics 365 as a solution?

It's a platform to grow on. It’s comprehensive, connected, and complete. It enables your business to focus on how to release value rather than worrying about plumbing integration and infrastructure.

How do I get started with Datacom and Microsoft Dynamics 365?

We are more than happy to help guide you through this process. We encourage you to get in touch for a coffee as early in your journey as possible. We’ve seen it done right and done wrong, so let us help you learn from our experience.

ERP implementations are costly and confusing. How can Datacom help de-risk our business transformation?

We can deliver a 1–3 day assessment of your ERP programme and readiness. We’ll provide you with a clear set of guidelines as to your readiness, the potential scope, cost, and timetable for an implementation. This helps you identify what needs to be changed before you embark on a transformation, as well as prepare and ready your business case for approval.
 

discover-more

Discover more

The logical choice for digital transformation Kotahi receives a financial management system to match the scope of its global export ambitions.
Read more
Shipping freighter docked in Auckland
An insurance company run on Dynamics 365? Yes, it's true Fidelity Life has a big vision. Now that 'Project Watson' is here, continuous positive change is the new normal.
Read more
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Utilising the cloud to help manage Australian soil When Victorian Land Registry Services wanted to migrate its apps to the cloud, it called on Datacom.
Read more
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Useful links

  • Three customer service representatives working in an office

    Customer relationship management

    Our powerful CRM solutions bring personalised experiences to the forefront. Learn more
  • A screen mockup of the Salesforce software next to the Salesforce mascot

    Salesforce

    Work with Salesforce — a world-leading customer engagement platform. Learn more
  • A man in a warehouse taking stock of boxes on a tablet

    Digital supply chain

    Get real time visibility and integration across your network. Learn more
  • A man writing on a whiteboard in a team meeting

    Enterprise resource planning

    Our local experience, capability, and capacity enable complex implementations. Learn more
  • A man writing on pink sticky notes

    Experience platforms

    Get consistent customer experience across every platform. Learn more
  • A person in a suit using s stylus to write on a monitor

    Modern workplace

    The world and our workplaces have changed. Embrace new ways of working. Learn more