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Salesforce

Drive world-leading customer engagement and accelerate your digital transformation.

Work with Salesforce — a world-leading customer engagement platform.

Salesforce has been ranked as the number one CRM by the International Data Corporation (IDC) for eleven years running.

The Salesforce platform offers a wide range of industry aligned solutions for analytics, customer engagement, and automation that allow organisations to streamline processes and improve customer interactions.

Whatever your Salesforce needs, Datacom’s Salesforce practice will accelerate your digital transformation, help you better connect with your customers, and achieve the right outcomes for your business.

We have a large team experienced in delivering complex business transformation projects by leveraging the full end-to-end capability of Salesforce. We help you achieve success by providing the right mix of people, process, and technology.  Datacom has more than 90 certified professionals, including consultants, architects, developers, continuous improvement managers, business analysts, project managers, and quality assurance testers who are ready to help.

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Customer approval
Breadth and depth
Continuous improvement team
Proven delivery methodology
Global expertise
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Customer approval

We've worked with government agencies, businesses and organisations across New Zealand and Australia, and numerous industries, including Canon, Counties Power, Kotahi, and New Zealand Rugby.

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Customer approval
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Customer approval

We've worked with government agencies, businesses and organisations across New Zealand and Australia, and numerous industries, including Canon, Counties Power, Kotahi, and New Zealand Rugby.

Breadth and depth

Breadth and depth

Benefit from Datacom’s expertise and experience with the full Salesforce platform, including MuleSoft and Tableau.

Continuous improvement team

Continuous improvement team

Don't lose productivity. The right business platform solutions are required to stay relevant in today’s business landscape. We're seeing a rapid shift to continuous improvement models and have enabled our Salesforce Practice to meet that demand.

Proven delivery methodology

Proven delivery methodology

Benefit from Datacom’s 50-year track record of providing cutting-edge solutions with a flexible, hands-on approach. Ensure you remain productive during any transformation project.

Global expertise, delivered here

Global expertise, delivered here

We're invested in where you are. Consultants with global experience and locally developed talent mean we have you and your sector covered.

Our expertise includes

SmartStart GO and GROW

Discover how Datacom’s SmartStart packages can help you quickly and effectively adopt and facilitate the ongoing improvement of the Salesforce platform in a way that aligns with the specific needs and goals of your business.

SmartStart GO helps to get your business up and running with Salesforce as quickly as possible built on best practices to ensure long-term success.

Our SmartStart GROW package ensures your business is well supported throughout your first year of CRM implementation and designed to course-correct, enhance or expand the way you are using the Salesforce platform.

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Frequently asked questions

Why should I choose Salesforce as a solution?

Salesforce is the global leader in customer relationship management (CRM). Salesforce enables companies of every size and industry to take advantage of powerful technologies to create a 360-degree view of their customers.

How does Salesforce create value for my business?

You join 150,000-plus like-minded companies and find a massive community of experts to enable your company’s growth. Salesforce provides innovation, a single platform, productivity, mobility, and a global community.

What kind of innovation does Salesforce provide?

Constant ground-breaking innovation where you'll be among the first to use new technologies, such as artificial intelligence (AI) built in your CRM and mobile-first CRM.

Do you work using modern agile project methodologies?

We use agile methodologies such as scrum and kanban. We offer experienced scrum masters, and the team are experienced in using agile tools such as Atlassian Jira and Confluence.
 

Useful links

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    Our powerful CRM solutions bring personalised experiences to the forefront. Learn more
  • Microsoft Dynamics 365

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  • Digital supply chain

    Get real time visibility and integration across your network. Learn more
  • Enterprise resource planning

    Our local experience, capability, and capacity enable complex implementations. Learn more
  • Experience platforms

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  • Modern workplace

    The world and our workplaces have changed. Embrace new ways of working. Learn more