Q. Do you currently use any form of AI within your business?
AI adoption in New Zealand organisations is relatively advanced, with almost half (48%) of business leaders stating AI is already currently in use within their organisation. Despite this, almost the same number of organisations (49%) are yet to embark on their AI journey… or don’t plan to at all.
Similar research conducted by Datacom in Australia, shows organisations on the other side of the Tasman appear far more advanced with 72% of Australian organisations already using AI within their business.
Q. What are your personal views of AI?
The majority of business leaders are excited about AI and support its use. Of those who don’t feel fully educated on AI and its use and / or benefits to their organisation, there is a strong desire to learn more (35%).
However, not all business leaders are supportive of AI, with almost a fifth of respondents (17%) saying they know about AI but have no desire to find out more about what it can do for them or their organisation.
Q. Do you feel well educated on the risks of AI from a security standpoint?
The use of AI in a corporate environment brings with it added security risks -particularly when it comes to personal data and corporate IP being entered into uncontrolled and potentially unsecured applications.
While almost half of New Zealand organisations are already using AI, six in ten business leaders don’t feel well educated on the security risks AI may pose for their organisation.
Q. Do you believe your business will struggle to adapt to the fast-changing environment caused by AI?
Overall, New Zealand business leaders are confident their business will be able to keep pace with the rapid change AI is predicted to bring.
Q. What is your view on employees AI tools such as ChatGPT (generative AI) to carry out their work tasks?
While one in five business leaders are opposed to their employees using AI tools in the workplace, a huge number (69%) are supportive of its use.
Q. Do you believe that as a country, New Zealand is well-placed to adapt to the AI revolution?
When asked whether New Zealand is well placed to adapt to the AI revolution, business leaders have mixed feelings.
While 40% said they do believe Aotearoa is ready to embrace AI, almost the same number of business leaders (38%) didn’t feel the same, and nearly a quarter remain unsure.
We want people to understand that AI shouldn’t be viewed as something that sits outside your business or as a tech add-on. How you apply AI and its purpose should bedetermined by your business goals. AI has incredible optimisation capability that can be used to supercharge your strategy.
Q. Will the integration of AI within businesses in New Zealand impact operations and workforce structure?
81% of business leaders believe the integration of AI within NZ businesses will impact operations and workplace structures.
Q. Is your business ready to incorporate AI and do you predict that your business will require AI specialists?
Four in ten predict their business will require AI specialists.
(note 45% say no they won’t)
The following research findings are based on a survey of 200 senior business leaders (C-level, senior manager, IT manager) in New Zealand organisations with 100 or more employees. Research was conducted between Wednesday 19 July to Tuesday 25 July 2023 by Curia Market Research and was carried out in accordance with the Research Association New Zealand Code of Practice and the International Chamber of Commerce/European Society for Opinion and Market Research Code on Market and Social Research.