We will investigate all disclosures as soon as practicable, after the matter has been reported. A Whistleblower Protection Officer will investigate the matter and where necessary, may appoint an external investigator to assist in conducting the investigation. All investigations will be conducted in a fair, independent and timely
manner and we will use our best endeavours to preserve confidentiality during the investigation and not identify you if you have requested anonymity.
The process you can expect is set out in Appendix 3.
If the report is not anonymous, the Whistleblower Protection Officer or external investigator will contact you to discuss the investigation process and any other matters that are relevant to the investigation.
Where you have chosen to remain anonymous, subject to the provisions allowing disclosure as set out below, your identity will not be disclosed to the investigator or to any other person conducting the investigation unless you consent in writing or where we reasonably believe that disclosure of identifying information is essential:
- for the effective investigation of the disclosure; or
- to prevent a serious risk to public health, public safety, the health or safety of any individual, or the environment; or
- to comply with the principles of natural justice; or
- to an investigation by a law enforcement or regulatory agency for the purpose of law enforcement.
Where possible, the Whistleblower Protection Officer will provide you with feedback on the progress and expected timeframes of the investigation, including consulting with you where we reasonably believe that disclosure of identifying information is required. The person against whom any allegations have been made will also be informed of the concerns and will be provided with an opportunity to respond (unless there are any restrictions or other reasonable bases for not doing so).
To the extent permitted by law and if appropriate, the Whistleblower Protection Officer may inform you and/or a person against whom allegations have been made of the findings of the investigation.