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Datacom's Thinksmash® series of live or virtual collaboration ideation and innovation workshops bring teams together to formulate roadmaps for the future-facing customer experience (CX) strategy. Our team takes you through a human centred design ideation workshop to identify priority-driven opportunities where technology can speed up efficiency and growth — effectively transforming customer experiences.
The process starts by exposing the possibilities to a team of key stakeholders from your business. We then explore the key use cases in the business, and where the greatest friction and opportunity exists. Often a couple of key industry disrupting ideas surface from a Thinksmash® that we help to turn into a prototype. Translating a thought into action is critical to innovation at Datacom, and our Agile program follows a process to create products, scale systems and build the capability to support the idea.
The process starts by exposing the possibilities to a team of key stakeholders from your business. We then explore the key use cases in the business, and where the greatest friction and opportunity exists. Often a couple of key industry disrupting ideas surface from a Thinksmash® that we help to turn into a prototype. Translating a thought into action is critical to innovation at Datacom, and our Agile program follows a process to create products, scale systems and build the capability to support the idea.
We're invested in where you are. Innovation consultants with global experience and locally developed talent mean we have you and your sector covered. Diverse thinking and experiences lead to new ways to take advantage of opportunities and optimise strengths.
A big part of becoming smarter, faster and more customer-focused is giving people permission to explore, try and test. This helps to clearly see what makes a difference and what doesn’t work.
This is much more than a standard workshop. We have deep domain expertise in technology ideation delivery — so we get real results.
