Woman using a headset for working
cisco logo

Unified Communications as a Service

UCaaS One - the all-in-one cloud-smart power to call, meet and share; anywhere.

Unlock the power of together. Cloud-smart.

Together, Datacom and Cisco deliver a powerful integrated Unified Communications as a Service (UCaaS), that has a significant focus on intelligence, security and automation. Combine cloud-smart feature-rich simplicity, with the reliability of always-on, business-critical, omnichannel communication. Tailored for complex enterprises and supported by Datacom. Support for on-premise, hybrid and cloud deployment is available.

Hospitals, emergency services, government organisations and other complex use-cases can integrate multiple communication channels into one, with the surety of Datacom and Cisco’s proven capability to navigate their unique, business-critical requirements. Realise the potential of your people with a toolset that fosters true collaboration, while you simplify the complexity of transitioning from IP telephony.

  • Person navigating on ipad

    Tailored architecture

    Experienced Datacom UCaaS experts will design your path to unification and support the migration for enterprises of all sizes. Support for on-premises, cloud, or mixed mode deployments.
  • Workers having a digital and physical meeting in a meeting room

    User-centric experience

    Equip your people with the most innovative and complete device portfolio to drive equitable, quality communication and collaboration self-service experiences.
  • Man at a cafe working on several devices

    Managed for you

    Make unification, configuration, migration and support easy with an all-in-one managed service.
  • Group of workers in a meeting

    Business enablement

    Migrate your existing compatible configuration to the new platform or establish new configurations for a greenfield deployment.
  • Man reading code on computer screens

    Flexible engagement options

    Select from a menu of; transition services, establishment services, migration services and project services.

Datacom has a long track record of close collaboration with Cisco.

Our partnership is all about ensuring we are meeting the networking and connectivity needs of our clients. We help complex enterprises go confidently into the future of unified communications with a cloud-smart engagement experience, that enables your people to thrive.

Cisco is one of our core IT vendor partnerships that we view as critical to our success. Maintaining high levels of competency in Cisco technologies, we invest heavily to ensure specialists are qualified and have access to the best training, tools, and support networks.

As a Gold certified partner of Cisco, our partnership is fully equipped to provide the best service and delivery through our expertise in all Cisco solutions. 

Datacom are adept at integrating Cisco UCaaS across multiple technology domains (cloud, network, telephony, end user and user compute). Once configured, we can take ongoing ownership of management, servicing client needs and ensuring continuity.

  • Cloud services icon

    Cloud-smart calling

    Your phone system, in the cloud. Stay connected with enterprise-grade, cloud-smart calling for business-critical needs. Replace your on-prem PBX, IP-PBX or IPTEL network with a cloud calling solution.
  • Envelope icons

    Cloud-smart messaging

    Modern messaging made easy. Chat, share whiteboard and grow knowledge with collaboration and advanced intelligence. Features like file-sharing, co-creation and more, let you collaborate ‘your way'.
  • People and speech bubbles icon

    Cloud-smart meetings

    Enjoy smarter video conferencing experiences and video-lead collaboration. Rely on enterprise-grade performance features, unsurpassed security, inbuilt intelligence and high quality video and audio.
  • Hardware & licences icon

    Cloud-smart integrations

    Integrations with productivity tools, including MS Teams are in place. Using Cisco’s open ecosystem and easy to use APIs/SDKs, Datacom can further tailor the solution to integrate with critical apps.