2023 Year In Review — Thriving together

Our year

Highlights for the year include progress on our sustainability journey, a swag of industry awards and strong customer and community partnerships.

Datacom CEO Greg Davidson Leaning into our strengths.

Datacom Chair Tony Carter Playing our part in the tech ecosystem.

Our year in numbers A snapshot of Datacom in 2023 as told by the numbers.

Our sustainability journey Net carbon neutral by 2030 is Datacom's goal and 2023 has seen a 16% year-on-year reduction in our carbon footprint.

Our leadership & values Meet our leadership team and learn about the values that guide our work with our customers and communities.

Datacom’s 2023 awards and accolades Datacom's 2023 honours includes awards for our people and teams, sustainability journey, partnerships and performance.

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Our people

We have more than 6650 people in our Datacom team and it is their skills and experience that make us a trusted technology partner. Here are just a few of the people in our business making an impact for our customers.

Working for the greater good Creating better services and outcomes for New Zealanders has been the driver for Veronika Karashvili's career.

Playing on Datacom’s strengths Vickesh Kambaran helped Datacom define its values and now he's helping the team as they build the long-term vision.

How CX earned a seat at the leadership table MD Stacey Tomasoni reflects on Datacom's 30 years in contact centres and customer experience - and what she's learned.

Focus on team and customers creates memorable experiences Anish Sharma knows that creating memorable experiences for customers starts with your people.

A rising tide raises all boats A philosophy of elevating others through innovation and problem solving has underpinned Kaye Harding’s tech career.

Finding better ways to collaborate and innovate Andrew Cordwell and the Datacom team help organisations find better ways to collaborate and innovate.

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Our customers

Helping customers achieve their goals – and exceeding their expectations – is our greatest measure of success. With more than 400 customers, spanning government and private sector companies, we have worked on thousands of large and small projects in 2023.

CAA implements a new telecommunications network to serve SA A new telecommunications network is supporting vital connections for courtrooms in South Australia.

How Datacom supported the Scion team to jumpstart innovation An innovation sprint series has helped Scion unlock smart ideas to deal with forestry debris and turn waste into value.

Sustainability at UWA: smarter choices, less waste Making a meaningful impact is the drive behind UWA's sustainability commitments – now it's driving IT procurement too.

Hybrid cloud helps TSB get ready for the future of banking A successful and smooth migration to Datacom's Cloud X has set TSB up for the digital future of banking.

NZ Blood Service's vital work underpinned by hybrid cloud Cloud services have given NZ Blood Service the perfect mix of scalability, security, cost control and fast deployment.

New Support Crew platform live and ready to connect people A team of Datacom graduates and mentors have revamped the Support Crew platform.

Datacom marks Kapua’s decade of data in Hamilton With its Kapua data centre reaching ten years, Datacom and Hamilton are celebrating the site's impact.

Award-winning innovation at Tasmania's Central Coast Council The Antenno app has boosted community engagement and service efficiency for Tasmania's Central Coast Council.

Cloud contact centre delivers scalability for MAS Implementing the right contact centre platform is helping insurer MAS to meet demand and take care of their customers.

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Our communities

Making a positive impact in the communities and countries we live and work in is important to our team – in 2023 we’ve strengthened our focus on growing tech pathways. This year we have provided mentoring and learning opportunities to more than 150 graduates, interns and trainees at Datacom, with many of them staying on in new roles.

Empowering Aotearoa’s future leaders with TupuToa Datacom and TupuToa are tackling underrepresentation of Māori and Pacific with internships and opportunities in tech.

Growing tech talent for Australia's digital future Career starters are finding their path with Datacom and helping meet the demand for tech skills, now and in the future.

Scholarships build foundations for the future Jamal Peneha-Parlour and Timoti Wharewaka know first-hand the impact a First Foundation scholarship can have.

Mentoring Māori entrepreneurs with Kōkiri Entrepreneurs in the Kōkiri accelerator programme gained new focus during a day of mentorship at Datacom.

Datacom launches virtual work experience platform Datacom’s virtual work experience platform creates opportunity for career starters to kickstart their future in tech.

Working together to close the Indigenous employment gap Datacom is partnering to support First Nations emerging leaders and create new pathways into tech.

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Insights

Understanding our customers and our markets is a critical foundation for innovation and problem-solving – our research this year has explored AI, cloud and council engagement.

Moving beyond “cloud first”: Datacom's annual cloud report Cloud research shows New Zealand market taking a workload-by-workload approach, falling short on security.

Learn more

AI Attitudes in New Zealand: research report See Datacom's report on AI attitudes amongst business leaders in New Zealand.

AI needs 'zero trust' approach we take with cybersecurity AI is changing how we do business, but Matthew Evetts says data stewardship and a zero-trust approach are critical.

Digital-first government key to growing council engagement Over half of Australians are engaged with their local council, but just 35% feel heard according to new research.

Justin Gray: We need to accelerate AI uptake responsibly AI is no silver bullet but Justin Gray says it has a role to play in tackling New Zealand’s stubbornly low productivity.

The digital face of government: research report Insights into the strengths and weaknesses of the digital performance of public sector sites.

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Year in Review 2023

Our year

Highlights for the year include progress on our sustainability journey, a swag of industry awards and strong customer and community partnerships.

Our people

We have more than 6650 people in our Datacom team and it is their skills and experience that make us a trusted technology partner. Here are just a few of the people in our business making an impact for our customers.

Our customers

Helping customers achieve their goals – and exceeding their expectations – is our greatest measure of success. With more than 400 customers, spanning government and private sector companies, we have worked on thousands of large and small projects in 2023.

Our communities

Insights

Understanding our customers and our markets is a critical foundation for innovation and problem-solving – our research this year has explored AI, cloud and council engagement.

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