Mobile mockup images of the MyPay app surrounded by the logo and payroll icons

MyPay

Engage and empower your staff with Datacom's on-the-go MyPay payroll app.

Engage and empower your staff with Datacom's on-the-go MyPay payroll app.

We know how important anytime access and control of personal and pay-related information is to your employees. We've developed MyPay — a  comprehensive mobile application that supports on-the-go payroll processing and employee access.

Your staff can instantly access their details including applying for leave, receiving their pay notification, or checking out the next public holiday, all on the go.

MyPay provides a range of functions and information for employees that are pay-related. It can be used by employees of organisations who use Datacom’s enterprise payroll software DataPay and our outsourced payroll services EasiPay to pay their staff.

Increase employee engagement
Improved communications
Save time, costs and more
Security
Reduce leave leakage
Effortless
Light Blue tick icon
Increase employee engagement

Empower your team to manage leave and their health by booking a break on the go.

A calendar with a tick inside
Increase employee engagement
Light Blue tick icon

Increase employee engagement

Empower your team to manage leave and their health by booking a break on the go.

Improved communications

Improved communications

Important information like tax, expenses, and public holidays are easily available to the employee.

Save time and costs while helping the environment

Save time and costs while helping the environment

No more manual paper payslips, changes can be made to files instantly and reduce associated costs with legacy processes.

Security

Security

Printed payslips can present a security risk and can be easily lost.

Reduce leave leakage

Reduce leave leakage

All leave is never lost and always recorded.

Effortless

Effortless

Receive notifications for leave requests, sick days from home, and updates to new contact details.

Our expertise includes

Certifications

Frequently asked questions

Can I reset my password on the app?

No. Please contact your organisation's payroll administrator to do this.

Can I log in using Touch Id or Face id?

Yes, you can. Enable Touch ID in the app's settings.

How do I log in now that my username has changed?

MyPay app is registered to your username. If this changes you'll need to clear the app's cache, or uninstall and reinstall the app, and set up your MyPay again using your new username.

Can I see all my leave balances?

By default you can see your annual leave balance on the Leave screen. If you would like to see any other leave balances, click on the scale icon at the top right hand corner of the leave screen.

I can't see the MyPay app in Apple's App Store or Google Play Store?

MyPay app is only available in App Store and Google Play Store for limited countries. If you are unable to see it, then it means the app hasn't been released in the country your phone is registered in.

What if my MyPay app account is registered on another device for MFA?

You can deregister the old device for multi-factor authentication (MFA) using Direct Access. You can also contact your payroll administrator to ask them to deregister the old device.

I've left my phone at home. What do I do?

If your phone has been set up as two-factor authentication, you may use the security questions you set up to log in.
 

Useful links

  • A hand pointing to an icon of a person
    DataHR
    HR payroll solutions for small- and medium-sized businesses. Learn more
  • A tablet mockup of the Direct Access software surrounded by the logo and payroll icons
    Direct Access
    Direct Access is a self-service portal for employees, managers, and payroll administrators. Learn more
  • A business man doing accounting work with a laptop and calculator
    Payroll systems
    Join thousands of businesses across New Zealand and Australia using Datacom payroll. Learn more
  • A female customer service representative using a headset and payroll icons
    EasiPay
    Outsource your payroll requirements to the Datacom EasiPay team so you can focus on your business. Learn more
  • A notepad and pen with a calculator sitting on top
    Payroll resources
    Payroll guidance to help your business manage government, legal, and economic changes. Learn more