Datacom has won the Innovation of the Year Award at the recent International Institute of Business Analysis (IIBA) Awards for its AI-powered Business Analysis Accelerator (BAA) application.
Developed locally by Datacom’s in-house digital engineering team, BAA is an AI-powered, agent-based application that is designed to transform the way business analysis is delivered, by automating documentation, boosting precision and streamlining workflows across everything from customer workshops to developer backlogs.
Designed by the same team that is already deploying AI agents to modernise legacy systems for large Australian government departments, BAA lets business analysts create specialised AI agents that work alongside leading large language models (LLMs) like Copilot, GPT and Gemini, to enhance outputs. The platform offers:
For those in the initial trial phase, BAA reduced documentation and backlog creation time by 50% - 60%, with customers also noting improved overall output quality, enhanced data security and human contextual understanding as key benefits.
Broader adoption of BAA is already underway across three major private and public sector customers in Australia and New Zealand.
Commenting on the award win, Sunny Katira – Managing Director of Professional Services at Datacom says BAA is a prime example of Datacom’s customer-focused approach to AI.
Datacom's MD of Professional Services Sunny Katira says BAA is another example of what can be achieved through the smart application of AI. "Our customers are looking for ways to drive efficiency and do more with less and AI paired with skilled digital engineering is a powerful combination."
Katira says Datacom has used that same combination to help its customers solve the traditional barriers to app modernisation and upgrading legacy technology.
“Legacy systems and applications are the Achilles heel of many organisations in Australia and New Zealand – they’re expensive to maintain, they make it difficult for organisations to compete in an increasingly competitive global market and are holding back innovation. We believe AI is the catalyst that changes that equation. With our AI-led approach to application modernisation, we’re already transforming legacy software into agile, secure and future-ready platforms at a pace and scale that was impossible before.
The professional services sector – from doctors and architects to lawyers and accountants – is embracing digital transformation to stay ahead in an increasingly competitive landscape. Moving away from manual processes is essential and Datacom helps professional service providers integrate next-generation technologies like AI and chatbots to free up time for innovation and growth.
Our award-winning Business Analysis Accelerator (BAA) is just one of the many solutions designed to help your teams deliver high-quality outputs faster, automate workflows and boost productivity.
